GUEST FEEDBACK
We would love to hear your thoughts or feedback on how we can improve your experience!
sm.baleocasa@gmail.com
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Email
*
Your email address
1. Nama
Your answer
2. Room Number
*
Your answer
3. From a scale of 1-5, how would you rate your experience?
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very unsatisfied
1
2
3
4
5
very satisfied
4. From a scale of 1-5, how would you rate our food from its taste
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dissapointing
1
2
3
4
5
delicious!
5. From a scale of 1-5, how would you rate our room prices
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very affordable
1
2
3
4
5
very expensive
6. From a scale of 1-5, how would you rate your room's cleanliness
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very dirty
1
2
3
4
5
very clean
7. From a scale of 1-5, how would you rate our service
*
very unhelpful and slow
1
2
3
4
5
very helpful and responsive
8. From a scale of 1-5, how would you rate our shuttle bus service
uncomfortable and slow (late)
1
2
3
4
5
very comfortable and fast
Clear selection
9. Which facilities did you enjoy the most from your stay?
*
Indoor lounge area (across receptionist)
Main garden (centre of hotel)
Outdoor patio (second floor, across cafeteria)
Cafeteria
Room
Meeting room
Aula (indoor hall)
Other:
Required
10. Which facilities did you least enjoy? (it would be very helpful if you tell us why)
*
Indoor lounge area (across receptionist)
Main garden (centre of hotel)
Outdoor patio (second floor, across cafeteria)
Cafeteria
Room
Meeting room
Aula (indoor hall)
Other:
Required
11. How did you find us?
*
Our website
Instagram
Online Travel Agent
Google
Tour
Friend recommendation
Other:
Required
12. what do you want to hear more from us?
*
Promotions and discounts
Hotel events
The local culture and guide
Our progress in improving
Other:
Required
13. We care about you, please help us know what we can do to improve your stay next time
Your answer
Thank you so much for your time!
Bale Ocasa wishes to give you the best quality of service with great care, thank you for helping us improve! We wish you a pleasant journey ahead.
A copy of your responses will be emailed to the address that you provided.
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